Reference

What Governs Your net4 Account

These terms set out the rules that apply when you open an account, make deposits through JazzCash, Easypaisa, or Raast, and access our lobby.

Account eligibility appliesLocal law governs accessJazzCash, Easypaisa, Raast coveredTerms updated when changedSupport available for queries

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HOW WE HANDLE THIS

Account Security and Your Rights

We take a straightforward approach to data, security, and your ability to control your own account. Here is what that looks like in practice — from how we store your details to how you request a change.

Data We Hold We keep your registration details, deposit records, and session history for as long as your account is active and for any legally required period after closure. We do not share this with third parties outside legal obligations.

Cookies and Session Data We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time without losing account access.

Account Security Steps Your account is protected by password and OTP verification at login. If you suspect unauthorised access, change your password immediately and contact support — we can freeze the account while you secure it.

Requesting Changes To update your registered name, phone number, or linked wallet details, contact support with a verification document. Changes to payment details linked to JazzCash or Raast require identity confirmation before they take effect.

What These Terms Actually Cover

net4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your relationship with net4 — account registration, wallet funding via JazzCash, Easypaisa, or Raast, gameplay access, withdrawal requests, and account closure. They take effect the moment you complete registration and remain in place for the life of your account.

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Where local law in Pakistan restricts or shapes how any clause operates, that law takes precedence and the relevant clause adjusts accordingly. We may update these terms when we change how the platform works — for example, if we add a new deposit rail or change
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how identity verification runs at withdrawal. When that happens, we post the revised version here and the updated date appears at the top of this page. Continuing to use your account after a revision means you accept the new version. If any single clause is found
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to be unenforceable under applicable law, the rest of these terms remain in full effect. These terms govern your account only; they do not create any agency, partnership, or employment relationship between you and net4. For questions about how a specific clause applies to your account
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or a transaction via your Raast or Easypaisa wallet, our support team can walk you through it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If a clause is unclear, or you want to flag a concern about how these terms have been applied to your account, our support team handles those queries directly. You do not need to raise a formal dispute first — a message explaining the issue is enough to get started.

Live Chat Open the chat icon in the lobby footer. Our team picks up queries about account terms, transaction questions, and wallet-specific issues from there.

Email Support Write to our support address for detailed term queries. Useful when you want to reference a specific clause or attach a transaction record from JazzCash or Easypaisa.

Account Help Page The help section inside your account covers common term questions — eligibility, deposit rules, and how withdrawal verification works step by step.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering account access, wallet use, data, and what happens if something changes.

These terms apply to anyone who registers an account on net4 and accesses the lobby where local law permits. They cover all account activity, including deposits via JazzCash, Easypaisa, and Raast.

We post the updated version on this page with a revised date. Continuing to use your account after that date means you accept the changes. We recommend checking this page if you receive a notification about a policy update.

Yes. Contact support to request account closure at any time. Any remaining wallet balance will be processed through your registered withdrawal method, subject to standard verification steps.

Start with a message to our support team explaining the clause and the transaction involved. Most account-level queries are resolved at that stage without needing to escalate further.

We retain your registration and transaction data for the period required under applicable law after closure. You can ask support for details on what is held and for how long.

Where local law in Pakistan affects how a clause operates, that law takes precedence. The rest of the terms remain in effect. If you have a specific concern, our support team can clarify how it applies to your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Governs Your net4 Account

Account Security and Your Rights

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if the terms change after I register?

03 Can I close my account if I disagree with a term?

04 How do I dispute how a term has been applied to my account?

05 How long do you keep my account data after I close?

06 What if a clause in these terms conflicts with Pakistan law?

Terms & Conditions

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